Support

Questions about AllTennisDrills Coach? Feel free to get in touch – help is free.

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Video call

By appointment. Send a message via WhatsApp or email to pick a time.

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Training at your club

We'll come to your club for a free training session.

Prefer a demo? Request a demo.

Frequently asked questions

Where is our data stored? Is it GDPR-compliant?

The data is stored on servers within the EU. Players' contact details are only visible to their own coach and the head coach. The club remains the owner of its data and can request or delete it at any time.

Can we cancel?

Yes, any time and without cancellation fees. There's no annual contract: you choose whether to pay monthly or yearly. There are no setup fees either.

Does it work for padel too?

Yes. Tennis and padel sit in one club account. You choose the sport for each coach, group and lesson. Players filter on tennis or padel on the booking page, and the "payouts" overview is split by sport.

How long does it take to get started?

Allow a few hours: set up seasons, create coaches, import the player list from Excel and schedule the first lesson series. We help you get started personally, free of charge (seasons, coaches, player import and the first series).

Do players need to install anything?

No. Players book via an ordinary club web page, without an account or app. Coaches and the head coach work in the browser, on their phone too.

Do we also pay in months without lessons?

Yes. You pay a fixed monthly amount based on your plan, also in a month without lessons (e.g. in summer). The plan depends on the number of coaches with an account, head coach included; tennis and padel together.

What if our club grows?

Then you move up to a bigger plan: Start up to 10 coaches €59, Club 11 to 20 coaches €109, Groot 21 to 35 coaches €169 and Pro more than 35 coaches €249 per month. A new plan applies from the next billing period. Every plan includes all features.

What is online coach booking?

Players book a lesson with a coach online (no court booking – that stays with Tennis Vlaanderen). Each coach publishes their open slots; players pick a coach and a time.

Can we pay annually?

Yes. With annual billing you get 2 months free: you pay 10 times the monthly amount, once a year.

Is there a free trial?

Yes. New clubs use the app free for the first 3 months.

What help do we get if something isn't clear?

Free live support: ask your question via WhatsApp, email, chat or video call, or we'll come to your club for a free training session.

What does it cost?

One plan per club, based on the number of coaches: Start up to 10 coaches €59, Club 11 to 20 coaches €109, Groot 21 to 35 coaches €169, Pro more than 35 coaches €249 per month. Tennis and padel together, all features (including online coach booking) in every plan. With annual billing you pay for 10 months: €590, €1,090, €1,690 or €2,490 per year.

What happens to a lesson that is cancelled?

A cancelled lesson automatically goes onto the "to make up" list. Coaches have a make-up list for missed lessons and schedule make-up lessons themselves.

Can players report their own absence?

Yes. With the optional player login (start code and their own PIN), players view their own lessons and report absence. Self-cancellation up to a set number of hours in advance is also available as an option.

Can we import our player list?

Yes. You import your player list from Excel, build groups and assign regular players to each group.

What can a coach do themselves?

A coach sees their schedule with players on their phone, cancels a lesson, schedules make-up and private lessons and publishes extra hours. You tick which features each coach may use.